Privacy Policy

A legal disclaimer

Effective Date: November 1, 2024

Whole Health IQ, LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website [www.wholehealthiq.com] or use our services. Please read this policy carefully. If you do not agree with the terms of this Privacy Policy, please do not use the Site or our services.

1. Information We Collect

We collect several types of information, including:

1.1. Personal Information

When you visit or use our Site or services, we may collect personal information that you voluntarily provide to us, including but not limited to:

    •    Full name
    •    Email address
    •    Phone number
    •    Mailing address
    •    Payment information (such as credit card details when you purchase a service)
    •    Health-related information (for consultation purposes)

1.2. Automatically Collected Information

When you access the Site, we may collect certain information automatically through cookies, web beacons, and similar tracking technologies. This may include:

    •    Your IP address
    •    Browser type
    •    Operating system
    •    Pages you visit on the Site
    •    Time spent on the Site

1.3. Cookies and Tracking Technologies

We use cookies to enhance your experience on the Site. Cookies are small text files that are stored on your device when you visit our website. You may adjust your browser settings to refuse cookies or alert you when cookies are being used. However, some parts of the Site may not function properly without cookies.

2. How We Use Your Information

We may use the information we collect in the following ways:

2.1. To Provide and Improve Services

    •    To process and manage your appointments and payments.
    •    To provide educational content and wellness consultations.
    •    To improve and optimize our Site’s performance and user experience.

2.2. For Communication

• To send you newsletters, updates, and promotional materials (if you’ve opted in to receive these).
• To respond to your inquiries, feedback, or customer service requests.

2.3. For Compliance and Protection

• To comply with legal obligations, resolve disputes, and enforce our agreements.
• To protect the safety, security, and legal rights of Whole Health IQ and its users.

3. Sharing of Your Information

We do not sell, rent, or share your personal information with third parties, except in the following circumstances:

3.1. Service Providers

We may share your information with third-party vendors, consultants, and other service providers who perform services on our behalf. Examples include payment processors, website hosting providers, and email marketing services. These third parties are only given access to the information they need to perform their specific tasks.

3.2. Legal Obligations

We may disclose your information if required to do so by law, or in response to valid legal requests such as subpoenas or court orders.

3.3. Business Transfers

If Whole Health IQ undergoes a merger, acquisition, or asset sale, your personal information may be transferred as part of that transaction. We will notify you of any such changes and choices you may have regarding your personal data.

4. How We Protect Your Information

We take reasonable precautions to protect your personal information from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

4.1. Data Encryption

Sensitive information, such as payment details, is encrypted during transmission using secure socket layer technology (SSL).

4.2. Access Control

Access to your personal data is restricted to employees or service providers who need the information to perform their job functions. They are required to keep your data confidential.

5. Your Rights Regarding Your Information

You have the following rights regarding your personal information:

5.1. Access and Correction

You may request to access, correct, or update your personal information at any time. If you need to make changes to your personal information, you can contact us at [email].

5.2. Data Deletion

You may request that we delete your personal information. We will comply with such requests, except where retention is required by law or for legitimate business purposes.

5.3. Opt-Out

If you no longer wish to receive communications from us, you can opt-out by following the unsubscribe instructions in the emails we send or by contacting us directly. You may also manage your cookie preferences through your browser settings.

6. Children’s Privacy

Our services are not intended for children under the age of 18, and we do not knowingly collect personal information from children. If we discover that we have inadvertently collected personal information from a child under 18, we will take steps to delete that information as soon as possible.

7. Third-Party Links and Services

Our Site may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of third-party websites. We encourage you to review the privacy policies of these third-party sites before providing any personal information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. When we update the policy, we will revise the “Effective Date” at the top of this page. We encourage you to review this page periodically to stay informed about how we protect your personal information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Email: admin@wholehealthiq.com
Phone: 850-273-8106
Mailing Address: El Paso, Texas, U.S.A.

This privacy policy is meant to be clear and transparent about your data practices. Customize the language and specific details as necessary for your business, and ensure compliance with any local data protection regulations, such as GDPR (for users in the EU) or CCPA (for users in California).

Privacy Policy - the basics

Having said that, a privacy policy is a statement that discloses some or all of the ways a website collects, uses, discloses, processes, and manages the data of its visitors and customers. It usually also includes a statement regarding the website’s commitment to protecting its visitors’ or customers’ privacy, and an explanation about the different mechanisms the website is implementing in order to protect privacy.

Different jurisdictions have different legal obligations of what must be included in a Privacy Policy. You are responsible to make sure you are following the relevant legislation to your activities and location.

Generally speaking, a Privacy Policy often addresses these types of issues: the types of information the website is collecting and the manner in which it collects the data; an explanation about why is the website collecting these types of information; what are the website’s practices on sharing the information with third parties; ways in which your visitors an customers can exercise their rights according to the relevant privacy legislation; the specific practices regarding minors’ data collection; and much much more.

To learn more about this, check out our article “Creating a Privacy Policy”.